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County Broadband career site
Build · Aldham, Head Office

Customer Delivery Engineer

We usually respond within a week

Are you ready for an exciting new challenge with a successful Gold Standard full fibre network provider?

A little bit about us….

We’re not like other broadband providers, and we really don’t want to be. We are currently on a mission to ensure rural communities across East Anglia and Essex can access future-ready, hyper-fast, full-fibre broadband.

After securing a total of £146 million in from our investors, we need you to play a part in our ambitious future!

Why join County Broadband….

At County Broadband we believe in giving back to our employees and empowering everyone to develop to their full potential. We believe in our values of being Ambitious, Loyal and Proud!

We currently offer some great benefits, that are continuously being reviewed!

  • Salary up to £34,000 per annum. 
  • 25 days per annum, plus bank holidays. 
  • Private Medical Insurance with Vitality*
  • Company bonus scheme
  • Access to 1000's discounts via Reward Gateway. 
  • Enhanced maternity/paternity pay*
  • Company sick pay*
  • A future leaders programme
  • Clearly defined career and training pathways

About our exciting opportunity

• Provide new installation of ducts chambers, overhead or underground fibre optic cables, customer Termination boxes and other associated equipment required for installation of new customer connections.

• Undertake the physical excavation of different surfaces to allow for the installation of customer connection equipment.

• Survey further works and advise on the requirements/identification for tree cutting, traffic management, UKPN poles and other associated obstacles to successfully connect a customer.

• Clear blockages found in the in the customer connections ducting.

• Ensure all information and photos are captured on company supplied assets such as phone or tablets.

• Complete appropriate paperwork for daily work on job sheets, risk assessments, plant sheets and/or van sheets.

• Completion of risk assessments, hazard identification and ensuring Health and Safety requirements are adhered to.

• Ensure compliance with all current client processes and procedures. 

• Operate vehicles and static-mounted MEWPs safely and efficiently, following all safety guidelines and regulations.

• Other such reasonable duties within the general scope of the job title. 

Your skills and experience

• SA001 & SA002 Qualified

• IPAF, NRSWA, S7/S8 PIA Qualified (desirable) 

• At least 1 years’ experience working on a fibre network.

• Experience gained working in a customer-facing role.

• Experience of working on Openreach PIA network.

• Knowledge of fibre installation.

What happens next?

You’ve done your part by applying, so breathe easy and we will give you feedback within 5 working days. 

Do you want to be the first to know when we have new openings or to learn more about our recent job openings? Please subscribe to our careers page https://careers.countybroadband.co.uk/

Department
Build
Role
Customer Delivery Engineer
Locations
Aldham, Head Office

Current Job Openings

More jobs

Benefits at County Broadband

  • 25 Days annual leave + Bank Holidays

  • Private medical cover with Vitality

  • Yearly company bonus scheme (discretionary)

    Up to 10% of your annual salary

  • Access to Reward Gateway

    Enjoy over 4000 store discounts

  • Eyecare vouchers

  • Access to Employee Assistance Programm

  • Yearly company events

  • Company pension

  • Enhanced SPP and maternity pay

Workplace & culture

At County Broadband, we don't just want you to join us, we want you to add something! When recruiting for new people to join our community we look for those who embody our culture of perseverance and collaboration.

About County Broadband

We're thrilled to announce that we've secured our second round of funding with Aviva Investors. The combined near £150m funding will enable us to build on and significantly extend the reach of our rural network with an ambition to pass half a million homes and businesses in the East of England, by the end of 2027.

Founded in 2003
Co-workers 250
Build · Aldham, Head Office

Customer Delivery Engineer

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@countybroadband.co.uk