Maintenance and Incidents Engineer
We usually respond within a week
Are you ready for an exciting new challenge with a successful Gold Standard full fibre network provider?
A little bit about us….
We’re not like other broadband providers, and we really don’t want to be. We are currently on a mission to ensure rural communities across East Anglia and Essex can access future-ready, hyper-fast, full-fibre broadband.
After securing a total of £146 million in from our investors, we need you to play a part in our ambitious future!
Why join County Broadband….
At County Broadband we believe in giving back to our employees and empowering everyone to develop to their full potential. We believe in our values of being Ambitious, Loyal and Proud!
We currently offer some great benefits, that are continuously being reviewed!
- Salary up to £34,000
- 25 days per annum, plus bank holidays.
- Private Medical Insurance with Vitality*
- Company bonus scheme
- Access to 1000's discounts via Reward Gateway.
- Enhanced maternity/paternity pay*
- Company sick pay*
- A future leaders programme
- Clearly defined career and training pathways
About our exciting opportunity
- Maintain FTTP infrastructure, including fibre optic cables and related equipment.
- Ensure high-speed internet delivery to customer premises.
- Support installation teams with signal testing, splicing, and pre-terminated connections for both overhead (OH) and underground (UG) connections.
- Inspect and repair network equipment on telegraph poles, including fibre splicing.
- Safely maintain, install, and upgrade equipment on communication towers.
- Conduct fault-finding using OTDR and light reading tools.
- Manage and optimise backbone network infrastructure. Complete network installations and wireless connections as needed.
- Collaborate with Technical Support and Network Operations to resolve network issues.
- Be flexible to take on additional duties as required.
- Update and maintain accurate technical documentation, including network diagrams and equipment manuals.
- Work with installation teams to ensure smooth customer connections, including signal testing and splicing.
- Inspect and maintain network cabinets for cleanliness and functionality.
- Stay updated on new networking technologies and assist with network upgrades.
- Troubleshoot and service customer installations as needed.
- Safely operate vehicles and MEWPs, performing routine checks for reliability.
- Be prepared to work in adverse weather or during off-hours, following prioritization directives.
- Participate in on-call rotation to handle network incidents outside regular hours.
- Undertake additional tasks as requested, ensuring safety and control.
Your skills and experience
- Minimum 2 years of experience in a similar role.
- PIA regulations knowledge.
- Risk assessment completion.
- Diagnostic experience with CPE/ONT/NTE with both
Wireless, Mobile and FTTP.
What happens next?
You’ve done your part by applying, so breathe easy and we will give you feedback within 5 working days.
Do you want to be the first to know when we have new openings or to learn more about our recent job openings? Please subscribe to our careers page https://careers.countybroadband.co.uk/
- Department
- Build
- Locations
- Aldham, Head Office
Benefits at County Broadband
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25 Days annual leave + Bank Holidays
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Private medical cover with Vitality
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Yearly company bonus scheme (discretionary)
Up to 10% of your annual salary
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Access to Reward Gateway
Enjoy over 4000 store discounts
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Eyecare vouchers
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Access to Employee Assistance Programm
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Yearly company events
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Company pension
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Enhanced SPP and maternity pay
Workplace & culture
At County Broadband, we don't just want you to join us, we want you to add something! When recruiting for new people to join our community we look for those who embody our culture of perseverance and collaboration.
About County Broadband
We're thrilled to announce that we've secured our second round of funding with Aviva Investors. The combined near £150m funding will enable us to build on and significantly extend the reach of our rural network with an ambition to pass half a million homes and businesses in the East of England, by the end of 2027.
Maintenance and Incidents Engineer
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